Hybrid SA management
PMS automation for everything a computer can do. Trained people for everything it can't.
The PMS layer
Your property management system is the single source of truth for bookings.
The operations layer
Our team turns booking events into physical work, checked and documented.
The PMS layer
- Bookings and channel calendars
- Automated guest messaging
- Housekeeping task triggers
- Payment and reporting data
The operations layer
- Cleaners and turnover QC
- Maintenance and contractors
- Inventory and provisioning
- Compliance and guest support
= PMS + Ops = a full management company
Combined: PMS + Ops = full management company
Each booking event flows from your PMS into our operations schedule, then to the guest, and finally into your owner report.
- PMS
- Operations
- Guest
- Owner dashboard
- 1Booking received
- 2Clean auto-scheduled
- 3Cleaner turnover
- 4QC photo review
- 5Maintenance triage
- 6Contractor assigned
- 7Guest messaging
- 8Inventory restocked
- 9Compliance checks
- 10Weekly and monthly reports
- 11Owner dashboard
Who it's for
Landlords with several units
One partner for cleaning, maintenance and guests instead of five suppliers.
Operators scaling up
Add units without adding admin: the workflow is the same for unit 2 or unit 20.
Investors abroad
Monthly reports and a dashboard replace phone calls and surprises.